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2005-08-09 - 10:57 a.m. SCREAM INTO THE PILLOW ALERT.I hate all sales calls in general! I hate all sales emails/gimmicks/scams in my inbox of any kind! Let me explain. I just took an incoming call for the IT guy in our office. The caller announced herself as so-and-so from MBNA Bank. I let her know IT guy is out for a few hours and would she like his voicemail? "Attention, all Cold Call Olympics Participants!! You have all performed admirably, and we are proud to say that this year is one for the record books! Marge MacGillicutty from the Boise call center soared to the Gold Medal with her unprecidented 6.7 MINUTE CALL! And Dilbert Dunsmeer from the Hoboiken office logged in a 6.3 MINUTE CALL! Its Marge by a nose! Now lets get out there, and WASTE! PEOPLES! TIME!" The announcement ends with "WASTE! PEOPLES! TIME!" yelled in old school game show fashion. Perhaps Call Centers will follow the trend of most American Conglomerates and outsource to a country providing cheaper labor. So not only will we not want the product being pitched, the thickly accented English will make it harder to understand! I can see it now... "Can You Hear Me Now??" I remain, until the ice cream melts,
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